With a select few supervisory manufacturers, a BACnet timeout could occur
Upgrade to latest firmware
When a BACnet client controller from a few select device manufacturers requests data, the EasyIO controllers will publish a “postpone” message. This message is essentially a “please wait” message as the controller gathers the data and formats it. The few select device manufacturers do not postpone and then mark the device as down since there was no “valid” response. This issue has been fixed in the above listed firmware.